This privacy policy explains how Caninova Care ("we", "us") handles information when you visit caninovacare.store and contact us through our website.
Information we collect
When you submit the contact form, you provide:
- Your full name and email address
- Your dog's name (optional)
- The service you are interested in
- A preferred contact time (optional)
- The message you choose to send
We do not collect payment information, create accounts, or gather personal information automatically, apart from standard server logs that your hosting provider keeps for technical and security purposes.
How we use your information
We use the information you provide only to respond to your enquiry about dog care services. We do not sell, rent or share your personal information with third parties for marketing purposes. Your message is delivered to our business email address through the hosting service that runs this website.
Why we process your information
We process the information you submit because you asked us to — in other words, you gave us consent to respond to your enquiry when you filled in the contact form.
How long we keep it
Enquiry details are kept only as long as needed to deal with your request and are then removed. You may ask us to delete your details at any time.
Cookies
This website uses only functional cookies and a small preference cookie so we can remember your cookie choice. We do not use advertising or analytics trackers. Please see our Cookie Policy for details.
Third-party services
This website is hosted and its email is delivered by hosting providers. Images are served from external royalty-free image services (Unsplash and Pexels), which may process requests for technical reasons such as caching. These services do not receive your contact-form information.
Your rights
You may contact us at any time to ask what information we hold about you, to correct it, or to ask us to delete it. Send your request to info@caninovacare.store.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.
Contact
Questions about this policy can be sent to info@caninovacare.store.